We help you to lead a life of dignity and independence, exactly where you feel comfortable - at home.
We help you and those around you to be able to look after you in your familiar surroundings for as long as possible – at your home.
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Get in touch with us, by telephone or e-mail. We will contact you and clarify whether the legal and nursing framework we provide is appropriate.
We come to your home and discuss the current care situation with you and your caregiver. Together we then determine the need and draw up a detailed care plan.
We contact you regularly to improve and optimize the support. We are in constant contact with your caregiver. You can always contact us with questions. In addition, we regularly check whether the care situation has changed.
You also have the option to choose from a growing range of services, available directly from our caregiver or on your tablet.
Please note that specific cantonal regulations may affect these general guidelines. Every care situation is as individual as you are, so it is difficult to find a general answer. We would be happy to explain the framework conditions in detail.
We have the answers
If, because of your age, medical condition or disability, you need help with everyday tasks, the Carela program could be for you. While details may vary, your need for support and care is critical.
Age and health often play a role, but at Carela what matters most is what kind of support you need. Whether you are an older adult, a person with a disability, or a person recovering from surgery, the Carela program is for you.
You will need to fill out an application and submit certain paperwork, usually focusing on your medical condition. You are welcome to call us and we will explain the steps to you in detail.
As a rule, you need medical documents that show your state of health or your impairment. But don't worry, we'll tell you what information we need.
You decide! It's usually someone you already know and trust, such as a family member or friend.
In most cases this is possible and even desirable. Studies have shown that family care is the best care possible.
The costs are covered by a combination of health insurance benefits, specific cantonal contributions and your own contributions. We ensure that your caregiver receives a fair wage without incurring any additional costs for you.
Depending on your insurance and your specific needs, you may still have to pay for certain ad-hoc expenses yourself. But don't worry, you will be informed in advance. No additional costs arise from the services provided by Carela.
You can expect a variety of services, from personal hygiene to help with meals or medication. Carela will work with you to create a care plan tailored to your needs.
We would be happy to inform you personally about our individual support offers.
We have a support system that you can contact if you have any problems or an emergency arises. We'll let you know how to get support. We also collaborate with various health institutes and medical centres that can intervene in case of an emergency or if necessary.
Quality is ensured through regular assessments by nursing staff and the opportunity for you to provide feedback. You have the opportunity to comment on the performance of your caregiver and your overall caregiving experience.
That depends on your individual care plan. We will work with you to determine what level of care is right for you.
